Delivery

Australia
・Free shipping for orders of $29 or more
・$6.95 for orders of less than $29

Leaves warehouse in 1-2 business days.

3-8 business days* depending upon state:

・Australian Capital Territory (ACT): 3-4 business days
・New South Wales (NSW): 3-4 business days
・Northern Territory (NT): 6-8 business days
・Queensland (QLD): 4-5 business days
・South Australia (SA): 4-5 business days
・Tasmania (TA): 4-5 business days
・Victoria (VIC): 4-6 business days
・Western Australia (WA): 5-8 business days

Yes, once your order has been dispatched from our warehouse, you will receive a shipping confirmation email with your tracking number and link to track your order online. You will also then be able to to track your order via the Australian Post Online Tracker using your tracking number. As this relies on our delivery partner to update, please allow 1-2 days for this information to be updated.

Your shipping confirmation email contains your tracking number and link to track your order online. You can also track your order via the Australian Post Online Tracker using your tracking number. As this relies on our delivery partner to update, please allow 1-2 days for this information to be updated.

Yes, during the checkout process you can choose different addresses.

No, we do not deliver orders outside of Australia.

For additional assistance, please contact us.

There are two reasons why our courier partner has not been able to deliver your order:
・Incorrect shipping address; or
・Item has not been collected within required time frame from Australia Post

For additional assistance, please contact us.

In the event you receive goods that you did not order or an item is missing from your order, please contact us. so that we will take necessary actions quick.

We take great pride in our goods and packaging so we certainly hope that you never receive a faulty product from us. If, on the rare occasion, this does occur, please contact us so that we will organize a return and send you the replacement product.