Australia
・Free shipping for orders of $29 or more
・$6.95 for orders of less than $29

international
・Free shipping if your order is $99 or more
・Flat rate of $27.95 if your order is less than $99

Leaves warehouse in 1-2 business days.

Australia
3-8 business days* depending upon state:
・Australian Capital Territory (ACT): 3-4 business days
・New South Wales (NSW): 3-4 business days
・Northern Territory (NT): 6-8 business days
・Queensland (QLD): 4-5 business days
・South Australia (SA): 4-5 business days
・Tasmania (TA): 4-5 business days
・Victoria (VIC): 4-6 business days
・Western Australia (WA): 5-8 business days

International
8-27 business days* depending upon country. We can deliver to the majority of countries and below are examples of delivery lead times:
・China: 17-27 business days
・India: 10-14 business days
・Indonesia: 12-20 business days
・New Zealand: 8-14 business days
・Taiwan: 10-14 business days
・United Kingdom: 10-14 business days
・United States: 8-14 business days

*: Inclusive of the despatch lead time

Yes, once your order has been dispatched from our warehouse, you will receive a shipping confirmation email with your tracking number and link to track your order online. You will also then be able to to track your order via the Australian Post Online Tracker using your tracking number. As this relies on our delivery partner to update, please allow 1-2 days for this information to be updated.

Your shipping confirmation email contains your tracking number and link to track your order online. You can also track your order via the Australian Post Online Tracker using your tracking number. As this relies on our delivery partner to update, please allow 1-2 days for this information to be updated.

Yes, during the checkout process you can choose different addresses.

Yes, we can deliver to the majority of countries. For additional assistance, please contact us here.

There are two reasons why our courier partner has not been able to deliver your order:
・Incorrect shipping address; or
・Item has not been collected within required time frame from Australia Post

For additional assistance, please contact us here.

If you cannot find the answer to your question here, please contact us here.